Last Updated Aug 2026

At Thryve, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, transparently and securely.

This Privacy Policy explains what information we collect, how we use it and the choices available to you.

By using our website or engaging with our services, you agree to the practices outlined below.

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

* First name

* Last name (where provided)

* Email address

* Country or region

* Preferred method of contact

* Information you voluntarily provide through enquiry forms

Coaching Information

If you choose to work with us, we may also collect information relevant to providing personalised coaching, including but not limited to:

* Lifestyle goals

* Fitness objectives

* Nutrition preferences

* Skincare concerns

* Progress updates

* Programme feedback

Where appropriate, you may voluntarily provide additional information regarding injuries, medical conditions, allergies, medications or dietary requirements. You are under no obligation to provide information beyond what you are comfortable sharing.

2. How We Use Your Information

We use your information to:

* Respond to enquiries

* Arrange Discovery Sessions

* Deliver coaching services

* Personalise your programme

* Improve our services

* Communicate important updates

* Process payments (where applicable)

* Maintain internal business records

We will never sell your personal information to third parties.

3. Communications

By submitting an enquiry or becoming a client, you may receive communications relating to your coaching experience, appointments or account.

Where required by law, we will request your consent before sending marketing communications.

You may unsubscribe from marketing emails at any time.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can ever be guaranteed to be completely secure.

5. Third-Party Services

Our website may use trusted third-party providers including, but not limited to:

* Wix

* Google Analytics

* Stripe

* PayPal

* Calendly

* Email service providers

These providers maintain their own privacy policies governing how they process your information.

We encourage you to review those policies where applicable.

6. Cookies

Our website may use cookies to:

* Improve website functionality

* Understand website performance

* Enhance user experience

* Remember certain preferences

You may disable cookies through your browser settings, although some website functionality may be affected.

7. International Clients

Our coaching services are offered internationally.

By submitting information through our website, you acknowledge that your information may be processed in countries other than your own, where data protection laws may differ.

We take reasonable steps to ensure your information is handled securely regardless of location.

8. Your Rights

Depending on your country of residence, you may have the right to:

* Access your personal information

* Correct inaccurate information

* Request deletion of your information

* Restrict certain processing activities

* Withdraw consent where applicable

* Request a copy of the information we hold

Requests may be submitted using the contact details provided below.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

* Provide our services

* Meet legal obligations

* Resolve disputes

* Maintain business records

Information no longer required will be securely deleted or anonymised where appropriate.

10. Children’s Privacy

Our services are intended for individuals aged 18 years and over.

We do not knowingly collect personal information from children.

If we become aware that personal information belonging to a minor has been submitted, we will take reasonable steps to remove it.

11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to our business, legal obligations or services.

The latest version will always be published on this page.​

12. Contact

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us using the enquiry form available on our website.